Delivery and returns
We accept returns and exchanges if contacted within 7 days of receiving your items. All items must be returned to us in their original and unused condition with original packaging. Once items are received and inspected, we will issue a refund less shipping charges. Your refund will be issued in the original payment method.
If a product you receive is defective, please contact us within 48 hours. Defective products include holes, large misprints, and broken zippers.
Please note that color may be slightly different from how it appears in the images.
Please note that Many of our products are made of knitted fabrics and hand sewn and may have slight changes in size, 1-2 cm difference.
SHIPPING & HANDLING
Please allow 3-5 business days for your order to be processed and ready to ship.
Please make sure your preferences and delivery address is correct before ordering. We cannot change orders once they have been placed. We are not responsible for orders delivered to the wrong address.
Small stains can be wiped off with a wet wipe, water and soap.
For washing machine:
For pillows and throws:
Wash at 30 degrees Celsius
Do not use bleach
Use gentle wash cycle
Dry in the shade
Poufs: remove the insert. HAND WASH ONLY in cold water and gentle soap. Hang dry in shade.
Cancelation fee is 5% of the purchase or a charge of 100 NIS, (the lowest of the two), by the Israeli Consumer protection law- transaction cancelation, 2010